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Aftermarket Support & Repair

Over 150 years of combined experience means Magnetek has the expertise to skillfully serve your application needs before, during, and after we complete a project. With products designed to maximize the performance of your material handling system, start-up and field assistance, programs designed to train employees on optimal product usage, and quick, value-driven product repair and recertification, Magnetek is able to assist you with the highest level of service.

Magnetek provides a portfolio of innovative power control and delivery systems and solutions that meet a range of needs in a variety of industries. Purchasing a product from Magnetek is only the beginning─ our team is unsurpassed at providing you with quality aftermarket service and support when and where you need it.

We understand your technical application issues and tight timelines, so getting your equipment back up and running quickly is the highest priority for our experienced team of service technicians.

Magnetek’s highly trained team offers superior aftermarket support. They’re always on call─ available to you 24/7, 365 days per year.

Four Simple Steps for Service

  1. Call 1.866.MAG.SERV (1.866.624.7378) for support and troubleshooting 24/7/365.
  2. Obtain an RMA number (Registered Price Book users can access the RMA form online by logging into the Price Book and clicking on the RMA Repair Request link).
  3. Ship your products to our convenient facilities in Menomonee Falls, Wisconsin; Bridgeville, Pennsylvania; or Brampton, Ontario, according to the RMA confirmation.
  4. We repair your products and send them back to you, so you are back up and running quickly.

See our Online Price Book for specifics regarding availability, pricing, standard and expedited turn-around times, and warranty periods.

AC & DC Controls - DriveMD®

We fix controls fast and we fix them right.

Magnetek works to diagnose problem areas, replace components, and provide recommendations for commonly worn parts to maximize your uptime. We test your controls prior to return to service. Recertification services are also available. For mission critical applications, certain Magnetek control products are eligible for expedited service. Learn more.

AC & DC Brakes - BrakeMD®

Quick and cost-effective repair— We Remake Your Brake

Magnetek can rebuild your brake to like-new condition with factory original parts. Brakes will be returned to you inspected, cleaned, repainted, and entirely reassembled with replacements for worn or damaged parts. Upon completion, your brake is thoroughly tested and recertified to original specifications. Learn more.

If your brake is in need of replacement and qualifies for the Quick-Ship Program, Magnetek can send you a pre-assembled, off-the-shelf Mondel brake the day after we receive your request.

Radio Remote Controls

When you need your radio remote control repaired, go right to the source— Magnetek!

Magnetek strives to streamline the diagnosis and turnaround for repairs. Flat rates allow our experienced technicians to return controls to you as quickly as possible. There is no wait for parts quoting. For mission critical applications, certain Magnetek radio remote control products are available for expedited service. Additional costs apply. Consult with your Magnetek distributor for more information.

The following products are not available for repair:

Cable and Festoon Systems

Pendant Pushbutton Stations

Conductor Bar Systems

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